Privacy Policy

We collect personal information that you voluntarily provide to us through our application questionnaire, contact forms, email correspondence, and telephone consultations. This may include:

• Full name, age, and date of birth
• Contact details including email address and phone number
• Location and city of residence
• Professional background, occupation, and income range
• Educational history and credentials
• Relationship history, intentions, and preferences
• Lifestyle information including travel habits and family planning goals
• Photographs submitted voluntarily as part of the application process
• Any other information you choose to share during consultations

We also collect certain non-personal information automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages, through standard web analytics tools.

The personal information we collect is used exclusively to provide and improve our matchmaking services. Specifically, we use your information to:

• Evaluate your application and determine program eligibility
• Conduct personal interviews and compatibility assessments
• Curate and present introductions to compatible matches within our network
• Communicate with you regarding your membership and introductions
• Respond to inquiries and provide customer support
• Improve our website, services, and client experience
• Send relevant updates, newsletters, or program information (with your consent, and with the ability to opt out at any time)

We do not use your personal information for automated decision-making or profiling without human review.

Confidentiality is a cornerstone of our service. We understand that the personal details you share with us are sensitive, and we treat them with the utmost discretion. Your information is accessible only to Linda Cai, Lisa Xie, and authorized staff directly involved in your matchmaking process.

We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes. Any potential match introduction is made only with your explicit consent, and your contact details are never shared without your prior approval.

We may share your information only in the following limited circumstances:

• With your consent: When you approve a specific introduction, limited profile information may be shared with the prospective match.
• Service providers: We may engage trusted third-party tools (such as form processing services) that assist in operating our website. These providers are contractually bound to keep your information confidential and may not use it for any other purpose.
• Legal compliance: We may disclose information if required to do so by law or in response to valid legal process, such as a court order or government request.
• Business transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by applicable law. If you withdraw from our program or request deletion of your data, we will remove your personally identifiable information from our active records within 30 days, except where retention is required by legal obligation.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Application data submitted through our website is transmitted via industry-standard encryption (SSL/TLS). However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to contact us directly for any highly sensitive communications.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small data files stored on your device that help us understand how visitors use our site.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our website.

Our website may contain links to third-party websites, including social media platforms and partner organizations. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are intended exclusively for adults aged 21 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal information to us, we will promptly delete such information from our records.

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to data portability (receiving a copy of your data in a structured format)

To exercise any of these rights, please contact us using the information provided below. We will respond to all verified requests within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information.

We do not sell personal information to third parties. To submit a CCPA request, please contact us at the email address below.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: